特定商取引法に基づく表記

  1. Order & Contract Validity: All custom packaging orders are subject to the written contract signed by both parties (including order confirmation, quotation, and proforma invoice) as the sole valid basis. Online communication records are for reference only and do not constitute amendments or supplements to the contract terms. The rights and obligations of both parties shall be governed by the final written agreement.
  2. Intellectual Property Rights: The customer warrants that they own full intellectual property rights or legal authorization for all materials provided, including designs, trademarks, texts, and images. The customer shall bear full responsibility for any disputes or losses arising from infringement of third-party intellectual property rights by such materials. Custom design solutions created by us for the customer may not be copied, distributed, or used for other purposes without our written permission.
  3. Product Specifications & Sample Confirmation: The technical parameters of custom products, including size, material, process, and color, are subject to the samples or technical documents confirmed in writing by both parties. We shall not be liable for production delays or discrepancies from expectations caused by the customer's failure to confirm samples/parameters in a timely manner. Reasonable manufacturing tolerances (within ±5%) between mass-produced products and samples are considered normal in the industry and shall not be deemed quality defects.
  4. Payment & Transaction Rules: The customer shall pay for the goods in accordance with the payment method and time limit specified in the contract. Failure to pay as agreed entitles us to suspend production, delay shipment, or cancel the order, and the deposit paid shall not be refunded. If the customer unilaterally cancels an order already in production, they shall compensate us for incurred raw material costs, production losses, and labor costs.
  5. Quality Disputes & Liability Limitation: We are only liable for manufacturing defects in the products themselves, with liability limited to the total order amount. We shall not be liable for any indirect losses, lost profits, or third-party claims. The customer must raise written quality objections within 7 working days of receipt of goods with valid evidence. Failure to do so within the time limit shall constitute acceptance of the goods.
  6. Confidentiality Clause: Both parties shall keep confidential the other party's trade secrets learned during cooperation (such as the customer's designs, order information, prices, and process parameters) and shall not disclose them to any third party without written permission from the other party.
  7. Governing Law & Dispute Resolution: This statement and all transactions between the parties shall be governed by the laws of the People's Republic of China. Any disputes arising from this statement or orders shall first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the competent people's court at our location.